Returns & Exchanges
Returns
It'll Buff Lifestyle Brand will gladly accept your returns for exchange or credit within 30 days of purchase. Merchandise must be in as-new condition (tags, packaging intact, unwashed, unworn).
To complete your return, we require a receipt or proof of purchase.
Additional non-returnable items:
Gift cards
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Returns are generally processed within five (5) to seven (7) business days.
Sale items (if applicable):
All sales of discounted items are considered final. Discounted/sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@itllbuff.co and send your item to: It'll Buff, 4015 Travis Drive Ste 211 #1125, Nashville, TN 37211, United States.
Shipping:
To return your product, you should mail your product to:
It'll Buff, 4015 Travis Drive Ste 211 #1125, Nashville, TN 37211, United States. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.